The Peer Supporters receiving your message receive no identifiable information about you other than any information you supply, and will not contact you in any way other than via the online, or text messaging system that you are using. The only information that StudentListeners.com will retain about students will be information that is essential for their care. This includes, but is not limited to, the times that you contact us, and the computer IP address if contacting the Student Listeners online, or mobile number if contacting by text message (SMS). This data is stored automatically, and is not available to the Peer Supporters that you contact, or any school using StudentListeners.com. This information is confidential, and will not be passed on to another person or agency unless:

• We have written (including in electronic form) permission from the Student to pass on information to another person or agency.
• We receive a court order requiring us to divulge information.
• The Student's, or another person's health or safety is at risk.
• Or if a Student attacks or threatens our Peer Supporters, other Students, or a member of StudentListeners.com staff, or prevents the service from being delivered to other Students.

If a Student, or parent or legal guardian if the Student is under 18, wishes to see what personal data StudentListeners.com has on them, they must put their request in writing and produce information that both identifies them and enables the information to be found. If StudentListeners.com is satisfied that the data refers to the person making the request and complying does not disclose information relating to another individual, the Student, parent, or legal guardian will be invited to view the information.

Conversations on StudentListeners.com are not monitored by members of staff at School's using the service, and once a conversation has been replied to by a Peer Supporter, no other Peer Supporter is able to view any details about the conversation. However, if the Peer Supporter replying to a conversation believes that someone may be extremely distressed, or in danger, the conversation will be passed on from that Peer Supporter, to the member of Staff at the Student's School who administrates the service for that School. They are then able to view the conversation, and deal with the information appropriately.

Student Peer Supporters and Staff Members Privacy

This policy covers how StudentListeners.com treats personal information that StudentListeners.com collects and receives from Peer Supporters, and Staff Members within a registered School, including information related to your past use of StudentListeners.com products and services. This policy does not apply to the practices of companies that StudentListeners.com does not own or control or to people that StudentListeners.com does not employ or manage. It also does not apply to Students who are contacting the Peer Supporters at their School.

StudentListeners.com collects personal information when you register with StudentListeners.com, when you use StudentListeners.com products or services, when you visit StudentListeners.com pages or the pages of certain StudentListeners.com partners, and when you enter promotions or sweepstakes. StudentListeners.com may combine information about you that we have with information we obtain from business partners or other companies.

Personal data collected via this website will only be used for the stated purpose for which they are collected. StudentListeners.com does not rent, sell, or share personal information about you with other people or non affiliated companies except to provide products or services you've requested, unless we have your permission, or if we respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims, or if we believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of StudentListeners.com's terms of use, or as otherwise required by law, other than to "Young Voice", Registered charity no 1078319, who has access to all Peer Supporters' and Staff members' personal data.

StudentListeners.com automatically receives and records information on our server logs from your browser, including your IP address, StudentListeners.com cookie information, and the pages you request. StudentListeners.com also collects and holds data for administrative, statutory, support and health and safety reasons and may disclose data when legally required. StudentListeners.com may set and access StudentListeners.com cookies on your computer

It should be noted that data relating to a Peer Supporter's or Staff Member's name, School, resident country and county and date of birth, will be considered public knowledge and may be published on the Internet and internally within StudentListeners.com and by all associated persons or agencies including, but not limited to "Young Voice".

We reserve the right to send you certain communications relating to the StudentListeners.com service, such as service announcements, and administrative messages, that are considered part of your StudentListeners.com account, without offering you the opportunity to opt-out of receiving them.

You can edit your account information at any time by logging on the StudentListeners.com with your username and password.

You can delete your StudentListeners.com account by contacting the member of staff at your school who administrates StudentListeners.com, or by contacting StudentListeners.com. Please note that any information that we have copied may remain in back-up or archival storage for some period of time after your deletion request. This may be the case even though no information about your account remains in our active user databases.

StudentListeners.com may update this policy. We reserve the right to change this statement at any time without warning, to meet any statutory requirements or changes in the nature of our activities and services.